Customers' feedback
At the Recombinant Products Facility (RPF), we are committed to delivering exceptional service and technical expertise. Here is what some of our clients have to say about their experience working with us:
• RPF strive to deliver and go above and beyond to do so. Over the years, we have had a very successful project, and a project plagued with issues, and in both, RPF worked endlessly to bring us the desired result or troubleshoot the problems.
• Very professional group with great technical knowledge and clear communication. The team at UNSW RPF provide a great service backed by extensive expertise. Results are delivered in timely manner, and there is transparency as to how the assays are conducted. The costs are extremely reasonable, and the team are professional and very pleasant.
• A smart and dedicated team with a high level of technical excellence. I enjoyed working with Helene, Nga and Rena and look forward to potentially working with them again.
• The service was above expectations, from the reception of the constructs to the delivery of the proteins. I extremely appreciated the fact that Helene gave us constant feedback and time to perform experiments between the different purification steps- so we did quality control as we moved along. This made an incredible difference for us in the end. I will definitely order more protein purification from the team. They were very professional, extremely knowledgeable and flexible- they did not hesitate to come during weekends to make sure the protein went thru the right steps at the right time.
• I very much appreciate your great cooperation and outstanding service
• They are so good - I would rather not recommend them so we can keep them to ourselves!!!
• Extremely pleased with the association and service.
• UNSW RPF took care to understand our objectives, advise us when needed, and kept us informed throughout their work. We obtained results beyond our expectations and were very impressed by the quality of the work performed